Glossar Remote main­tenance

Remote main­tenance

Remote maintenance refers to remote access to IT systems for maintenance or repairs. This allows technical problems to be solved without the need for a technician to be on site.

Remote maintenance is being used more and more frequently for modern filling machines and production systems. The advantages are

  • Fast problem solving without travel time
  • Reduced downtimes
  • Cost savings due to fewer service calls
  • Preventive maintenance through continuous monitoring

Remote maintenance is usually carried out via a secure VPN connection or special remote maintenance software.