Frequently asked questions
Is there a manufacturer’s warranty for the filling systems from Gustav Obermeyer?
Depending on the type of machine, we have a 6-12 month warranty, on request we offer up to 24 months warranty.
How long can you supply spare and wear parts?
We offer a lifetime spare parts guarantee on the mechanical components. As our machines are built to last for eternity, we naturally support the life span with suitable spare parts at all times.
Where are the filling machines manufactured?
Our machines are manufactured exclusively in Germany. Hence our motto: “REALLY Made in Germany”.
How long is the delivery time of a filling line?
The delivery time of our machines depends on the order volume and the machine type. Standard machines (mainly tube filling machines) are usually pre-produced in their basic configuration. Therefore, a short delivery time must be expected. For special machines we try to limit the delivery time to a maximum of 12 months (usually less).
What does the price of the filling machine depend on?
Naturally, the scope of the order and the degree of new development or the special requirements of the machine, such as phama construction, explosion protection and the degree of documentation (qualification documents such as IQ/OQ, material certificates, etc.).
What is the delivery time of the machines?
We basically adhere to the V-model. Every documentation of the customer has an equivalent with us. The customer’s specification sheet becomes our specification sheet As order confirmation), the design is defined in the obligatory layout, which the customer countersigns. A pre-FAT can be arranged (“integration test”), which is followed by the factory acceptance test (FAT) with the customer. After countersigning the FAT protocol, the commissioning or Site Acceptance Test takes place, depending on the scope with IQ/OQ/PQ protocols.
However, we are flexible enough to allow the customer to make changes even during the project.
If the machines are installed ready for operation
The commissioning (IBN) is carried out by our fitters and electricians. Normally we expect that the plant has already been brought on site and that all necessary infrastructure is available. During the IBN the responsible employees of the company are trained. Normally the IBN is carried out by the assembler, who has assembled the machine in a responsible way, because he knows every screw.
Who is responsible for the assembly of Gustav Obermeyer’s filling machines?
Our company philosophy is that our customer always talks to the designer who is in charge of the machine design and that the acceptance test is carried out by the fitter who was responsible for the production of the machine.
Can I expand my bottling line at any time?
Yes, our filling lines can be expanded with various machine components, such as our GSM500 screwdriver or TZS110 tube feeding system or even with stations.
Which information is necessary for an inquiry to receive an offer?
First of all we need the equipment requirements of the customer, i.e. the degree of automation. Should feeding and processing of the products be fully automatic? Important is the number of pieces to be produced per hour, per shift or the planned production quantities per year. Also important is the initial number of container/tube formats to be processed (diameter, height or length) and the material (PE or aluminium/metal, glass).
Subsequently, we require samples of the containers or tubes.
Is there a machine that fills, labels and packages my products?
Under certain circumstances, labelling can also be carried out within the machine, but in most cases, for reasons of flexibility, filling/sealing, labelling and packaging are carried out in separate machines. We offer line responsibility for all processing steps (labelling and cartoning), for some requirements such as feeding and tray packaging we have our own solutions.
Which filling machines can I order from Gustav Obermeyer?
We design individual filling systems, whether for the pharmaceutical industry, cosmetics industry, food industry or chemical industry. We (almost) always have the right machine for you.